Getting started with menu

Getting started with menu

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How the menu is structured

The Vivid menu follows a three-level hierarchy. Understanding this structure makes building and maintaining your menu much easier.

  • Super Categories are the top-level tabs on your POS — for example Food, Drinks, or Merchandise. Guests and staff navigate here first.
  • Categories sit inside Super Categories and group related items — for example Burgers, Cocktails, or Appetizers.
  • Items are your individual menu items — each lives inside a Category and can have modifiers attached.

Where to manage your menu

  1. Log in to your Vivid backend portal.
  2. Open the left navigation and click Catalog.
  3. Use the tabs at the top to navigate between Super Categories, Categories, Items, Modifier Groups, and Modifiers.

Syncing menu changes to the POS

Changes made in the backend portal sync to the POS automatically within a few minutes. To force an immediate sync, log out of the POS and log back in, or pull down to refresh on the home screen.

Best practices for menu organization

  • Keep Super Category names short — they appear as tabs on the POS screen
  • Group items logically by how your staff thinks about them, not just by ingredient
  • Use modifier groups for any choice that repeats across multiple items (e.g. cooking temperature, sauce choice)
  • Set item counts on daily specials to prevent overselling

    • Related Articles

    • Items

      ▶ Launch Interactive Demo How to add a new item Go to Catalog then the Items tab. Enter the Item Name. Enter the Sale Price — what the customer pays. Optionally enter the Cost Price — what the item costs you, used for profit margin reports. Select ...

    • Super categories

      ▶ Launch Interactive Demo What is a super category? Super categories are the top-level navigation tabs that appear on your POS screen. When a server taps "Food" or "Drinks" on the POS, they are tapping a super category. Everything on your menu lives ...

    • Assigning modifiers

      ▶ Launch Interactive Demo How to assign a modifier group to an item Go to Catalog then Items and open the item. Click the Modifiers tab. Click Add Modifier Group. Select the modifier group from the dropdown. Click Save. The modifier choices now ...

    • Combo items

      ▶ Launch Interactive Demo What is a combo item? A combo item bundles multiple menu items together at a single combined price. For example, a Burger Meal combo might include a burger, fries, and a drink — presented as one tap on the POS at a set ...